Support & disputes

• Parcel marked delivered but not received

  Missing Package · Ackeem Powell · 9 hours ago
  MediumOpen
• Driver delay over 90 minutes

  Delayed Package · Shanique Reid · 18 hours ago
  HighInvestigating
• Box arrived crushed at corner

  Damaged Item · Damian Walker · yesterday
  LowOpen
• Charged twice for same delivery

  Payment Issue · Tameka Henry · 2 days ago
  CriticalResolved
• Driver rude on dropoff

  Driver Complaint · Roshane Thompson · 2 days ago
  MediumEscalated
• Wrong address used on POD

  Missing Package · Kemar Bailey · 2 days ago
  HighInvestigating
• Missing items from sealed parcel

  Delayed Package · Latoya McDonald · 3 days ago
  MediumOpen
• Refund still pending after 5 days

  Damaged Item · Garfield Gordon · 3 days ago
  HighInvestigating
• Parcel marked delivered but not received

  Payment Issue · Ricardo Lewis · 3 days ago
  LowOpen
• Driver delay over 90 minutes

  Driver Complaint · Marlene Clarke · 4 days ago
  CriticalResolved
• Box arrived crushed at corner

  Missing Package · Andre Bennett · 4 days ago
  MediumEscalated
• Charged twice for same delivery

  Delayed Package · Christopher Phillips · 5 days ago
  HighInvestigating

Internal notes