Terms of Service

Stratus Logistics provides a technology platform that connects customers with courier and freight drivers for the pickup and delivery of parcels, documents and cargo within Jamaica, with live tracking, proof of delivery and online payment.

You are responsible for keeping your login credentials secure and for all activity under your account. You must provide accurate information and be at least 18 years old to create a driver account.

Quotes are calculated from base rate, distance and zone surge, and are shown before you confirm a booking. The confirmed price is locked at booking. Prices are quoted in Jamaican Dollars (JMD) unless stated otherwise.

Payment is taken via our payment partners (Inkress, WiPay), cash-on-delivery, or wallet credit, as offered at checkout. You authorise us and our partners to charge the applicable amount for your booking.

You may cancel before a driver is dispatched at no charge. Once a driver is en route, a cancellation fee may apply to cover the trip already underway. Refunds for failed deliveries are assessed case by case via our support team.

You may not ship illegal, hazardous, perishable-without-arrangement, or otherwise restricted goods. Misrepresenting a parcel’s contents, weight or value may result in additional charges, refusal of service, or account suspension.

We take reasonable care of every shipment, but to the extent permitted by law our liability for loss or damage is limited to the declared value of the parcel up to any stated cap. We are not liable for indirect or consequential losses.

These Terms are governed by the laws of Jamaica, and any disputes are subject to the jurisdiction of the Jamaican courts.

We may update these Terms from time to time. Continued use of the service after changes are posted constitutes acceptance of the updated Terms.

Questions about these Terms? Email stratuslogistics@jsupremetech.online or call +1 (876) 555-0142.